Information We Collect

When you interact with our website and customer service channels, we may collect the following personal information:

Contact Information: Full name, email address, phone number, physical address.

Purchase Information: Purchased products, order history, shipping and billing details.

Payment Information: Used solely to process your transactions. We do not directly store your bank or card information.

Browsing Data: IP address, browser type, pages visited, browsing time, cookies, etc.

Communication: Content of messages you send via WhatsApp, email, or during phone calls.

Use of Information

We use your personal information for the following purposes:

  • To process orders and manage deliveries.
  • To provide customer support and assistance.
  • To keep you informed about the status of your orders and transactions.
  • To send you commercial information, offers, and promotions (if you authorize it).
  • To communicate with you through the channels you provided: WhatsApp, email, and phone calls.

Communication Channels Used

WhatsApp
By providing your mobile number and accepting this policy, you authorize Lio Fashion Boutique to send you WhatsApp messages for informational and commercial purposes, including:

  • Order confirmations.
  • Shipping updates.
  • Reminders.
  • Personalized assistance.

Email
We use your email to:

  • Confirm orders and shipments.
  • Send important notifications regarding your account or purchases.
  • Share promotional content and updates (if you agree to receive them).

Phone Calls
We may contact you by phone for:

  • Order confirmations or clarifications.
  • Assistance or technical support.
  • Personalized commercial offers (with your consent).

Sharing Information with Third Parties

We only share your data with trusted third parties and solely for the purposes described:

  • Payment platforms and logistics services.
  • Authorized marketing tools.
  • Meta Platforms, Inc., to enable WhatsApp communication.

We never sell your personal information to third parties.

Data Security

We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure. If you detect any suspicious activity, please contact us immediately.

Your Rights

You have the right to:

  • Access your personal data.
  • Request correction or deletion of your information.
  • Withdraw your consent at any time.
  • Request the restriction of or object to the processing of your data.

To exercise any of these rights, please write to us at info@aqua-worm-511264.hostingersite.com.

Changes to This Policy

We reserve the right to update this Privacy Policy when necessary. We will publish any changes on this page and, if relevant, notify you via email, phone call, or WhatsApp.

Contact

If you have any questions about this policy or wish to exercise your rights, you can contact us through:

Lio Fashion Boutique
Email: info@aqua-worm-511264.hostingersite.com
Phone / WhatsApp: +1 845-715-2729
Website: https://aqua-worm-511264.hostingersite.com